The pursuit of “zero defects” often creates unrealistic expectations, stifles innovation, and adds pressure to teams. This blog explores how businesses can shift from perfectionism to continuous improvement, fostering creativity, engagement, and long-term success.
Quality doesn’t come from excessive inspections—it comes from improving processes that matter. This blog explores how a misguided focus on redundant quality checks at Asaleo Care wasted time and resources, and how shifting to a data-driven, customer-focused approach saved $75,000 while driving real impact.
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