17 March

ASIC Sues AustralianSuper for Years-Long Claim Delays – A Case Study in Why RPA and Process Improvement Fail

The AustralianSuper Case—A Symptom of a Deeper Problem Waste is a thief. It steals time, drains resources, erodes trust, and sabotages progress—leaving organizations chasing efficiency while unknowingly feeding the very inefficiencies they seek to eliminate. When the Australian Securities and …

05 March

The Consultancy Racket: How PwC and others turned Australia’s Public Sector into a profit machine

Big Consulting has embedded itself in government decision-making: it persuades officials that its high-priced advice is indispensable, its strategies are superior, and its presence is necessary. In reality, these firms don’t innovate, don’t empower, and don’t leave. David Craig’s Plundering …

27 February

What Return Home (1990) can teach us about the future of small businesses in Australia

Why local businesses in Australia are struggling today The sun sets over suburban Adelaide, casting long shadows on quiet streets. Once, these streets were lined with thriving small businesses—local garages, family-run butcher shops, and corner stores where shopkeepers knew their …

21 January

The Failure of the Reform Regime: A Manifesto for Change _ Part I: Escaping the Short-Term Contract Trap

The Tangled Wire Dilemma: A Picture for Complex Problems Imagine being handed a tangled ball of wires and tasked with fixing the connection. You carefully trace one wire, hoping to solve the issue, only to make the knot worse. This …

14 January

Breaking the “Colesworths” Duopoly: A Path to Fairer Grocery Retail

The Overwhelming Power of Coles and Woolworths in Australia’s Grocery Market In Supermarket Monsters, Malcolm Knox unveils the unchecked dominance of Australia’s grocery giants, Coles and Woolworths, collectively dubbed “Colesworths.” These two conglomerates control over 70% of the grocery market, …