A visual of "Invoice" as a personified document wandering through a maze of disconnected rooms and staircases leading to nowhere, symbolising the fragmented processes. Include a contrasting image of a clear, streamlined path representing efficient process redesign.
25 December

The Mapping Mishap

This blog uses a metaphorical narrative of “Invoice” as a wandering character to highlight the pitfalls of poorly understood business processes. It underscores the importance of clarity, collaboration, and intentional design in creating streamlined, efficient workflows.

Synthesis vs Analysis
25 December

Analysis vs Synthesis: Unlocking the Full Potential of Your Business Processes

This blog highlights the pitfalls of relying solely on process analysis without embracing systems thinking, likening businesses to engines that stall when their parts fail to work in harmony. By integrating process analysis with systems thinking, organisations can achieve seamless workflows, aligned teams, and exceptional outcomes.

Efficiency to Inclusive Innovation
12 December

Unlocking hidden potential: Beyond Efficiency to Inclusive Innovation

This blog reflects on lessons from KIA Motors about the dangers of tunnel vision in business, highlighting the importance of building a versatile backbone that balances current strengths with adaptability for future opportunities. It emphasises the risks of stagnation and the need for proactive organisational transformation to thrive in an evolving market.

Silence in Workplace Innovation
12 December

A Whispered Warning: The Cost of Silence in Workplace Innovation

Imagine this: it’s 2016, and you’re at a conference with your new manager at NBN.

As a woman stepping into a predominantly male industry, you’re full of curiosity and questions, poised to sharpen your insights and engage deeply. The atmosphere is charged with opportunity; each interaction feels like an invitation to ask challenging questions—a “laser beam” cutting through the ordinary to reveal the extraordinary.