Beyond Communication: Transforming SharePoint into a purpose-driven tool for inclusive teams

 

“To live effectively is to live with adequate information. Thus, communication and control belong to the essence of man’s inner life, even as they belong to his life in society.” ~ Norbert Wiener

 

Norbert Wiener | Cybernetics Pioneer, American Mathematician | Britannica

 

The initial challenge: Communication turns to chaos

The Partnership


In May 2024, I joined forces with the Aged Rights Advocacy Service (Click Here), an organization dedicated to empowering older adults. They saw Microsoft SharePoint as the central system driving their operations: a platform ready to refine their workflows and enhance productivity.

  • Expectation: SharePoint was envisioned as the brain orchestrating their digital processes.
  • Reality: The MIS, acting like an outdated component, failed to deliver essential data for efficient functioning.
  • Outcome: A tool meant to streamline communication instead exposed system fragmentation.

 

challenge of fragmented communication. A central glowing hub represents SharePoint, attempting to send out data signals that fade before reaching an unresponsive MIS depicted as a static, disconnected component in the background. Complex data lines crisscross the image, symbolizing chaotic and ineffective communication.

 

When Systems Fail to Self-Regulate

Stepping into ARAS’s office felt like entering a grand stage set for success, yet no one knew their role. SharePoint, the skilled digital coordinator, observed and was prepared to orchestrate the scene.

Key observations:

  • Silence and inefficiency: SharePoint sensed the gaps but lacked the response from MIS to close them.
  • Stagnant processes: Files and communications within the system remained unmoved, awaiting activation.

A Bridge left unbuilt

The Vision vs. Reality


Launching SharePoint was like scripting the perfect play, expecting results from the first scene.

  • Initial Promise: System alignment and workflow efficiency were in sight.
  • Hindrance: Without MIS integration, SharePoint’s role became a solo act instead of part of a collaborative performance.
  • Metaphor: The bridge to productivity stood incomplete, pausing mid-process.

 

partially constructed bridge symbolizing incomplete integration, stretching between SharePoint and the MIS. The bridge halts mid-air, indicating unfinished work, with glowing pieces of the bridge suspended in the air. Animated tools like hammers and blueprints are positioned nearby, representing unrealized potential.

 

The Impact: Lost opportunities

Consequences of inaction


The MIS was an unresponsive component in a process that needed fluidity. This resulted in:

  • Ineffective data flow: Essential information failed to circulate.
  • Missed potential: ARAS was left with thoughts like, “What progress might we have achieved?”

Reflection:

  • Staying static comes at a cost. Sometimes, recognizing that inertia is the first step toward change.

 

The strategic solution: Wisdom amidst chaos

The shift in perspective


The solution was not just technical; it was strategic. Integrated systems must collaborate for optimal performance.

Core takeaways:

  • Conceptual reminder: Systems need to interact like elements in a cohesive design.
  • Goal: Transform fragmented processes into streamlined operations.

 

The transformation: Smart integration

The Turning Point


Finally, the MIS responded, signalling the return of operational flow. SharePoint, the experienced coordinator, recognized the shift.

What happened next:

  • Activated feedback loops: Data began to circulate seamlessly.
  • Unified direction: The workflow found its rhythm, creating harmony.

 

gears attempting to turn but jamming intermittently, symbolizing lost opportunities and inefficient systems. Data flows are shown hitting dead ends, while disheartened figures stand nearby, observing with a sense of regret. Subtle overlay text reads 'What progress might we have achieved?' fading in and out, emphasizing reflection and lost potential.

 

Reflecting values and achievements

More than a technical win

This was a strategic triumph that turned SharePoint into a driving force ensuring cohesive, impactful processes.

Key Outcomes:

  • Precision: Each action became deliberate and effective.
  • Clear mission: ARAS’s vision was now optimized and aligned.

Don’t miss the opportunity: Your call to action

Recognizing the Stakes

I am guessing you haven’t gotten around to making that decision yet. Each day your systems remain disconnected is a day:

  • Creativity stays backstage
  • Potential goes untapped
  • Progress is delayed

 

Imagine This:

  • Your efforts continuing to go unnoticed, your team’s capabilities remaining underutilized.

Take Action Today:

  • Don’t let your team’s greatest work remain unsung. I bet you are a bit like me—driven to make impactful changes but cautious about the first step.
  • How open-minded are you to reaching out to us for more insights and learning how to take that step?

 

Next Steps for System Optimization

  1. Explore our training course: Dive into strategies on Cybernetic and AI-Driven Communication Management(Click Here).
  2. Consider one-on-one consultancy: Because there’s no way to convey all of this in a blog post, I’m offering tailored consultancy to guide you(Click Here).

 

 

further books : 

https://www.amazon.com.au/Management-Information-Systems-Managing-Digital/dp/0135191793
https://www.amazon.com/Management-Information-Systems-Concise-Study-ebook/dp/B00K7YGKJE

 

 

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